• Job Description

  Req#: Req1274695
  Business Analysis & Change Manager | S3 | Corporate & Commercial Banking | Multiple Locations

  Country: United Kingdom

  Interested in part-time, job-share or flexible working? We want to talk to you!

  Join our community.

  Our Corporate & Commercial Banking (CCB) business is entering an exciting new phase of growth, and to help deliver the investment portfolio supporting this, we are growing our CCB Change team with this exciting Business Analysis & Change Manager opportunity.

  As a Business Analysis & Change Manager, you will manage projects either as part of a wider programme reporting to a Programme Manager or otherwise on a more autonomous basis working closely with initiative owners in the CCB business. You will be responsible for monitoring and supervising changes to business processes and systems, technology platforms, data, customer journeys and risk & regulatory compliance frameworks, ensuring that change projects are implemented on time and within budget.

  You will proactively monitor and control project progress to plan, including identifying risks and issues, tracking project costs, and confirming benefits and associated KPIs. You will build relationships and collaborate with key stakeholders and suppliers to manage projects through the various lifecycle stages, adhering to the banks governance framework throughout and ensuring that all changes are fully embedded and planned benefits realised.

  The difference you’ll make:

  • Managing the smooth implementation of new products, services and functions by understanding the customer, process, technology and people impacts of change and anticipating risks and issues

  • Using data modelling practices to analyse findings and creating suggestions for strategic and operational improvements and changes, and identifying and understanding the needs of multiple stakeholders and translating them into project requirements

  • Working across multiple workstreams or sub-projects, directing business analysis resources within each area

  • Providing challenge and scrutiny around chosen approaches and methods of delivery in support of achieving a successful outcome for the business and our customers.

  • Providing full project lifecycle support, from planning through current/target state modelling to new target operating & control model formulation

  • Developing and executing tailored implementation plans for each project including determining pilot entry and exit criteria, roll out approach, etc.

  What you’ll bring:

  • Experience managing projects (ideally with a technology or regulatory outlook), working with agile and waterfall delivery methodologies, meeting deadlines and collaborating with third parties

  • Excellent knowledge of investigation & analysis techniques, business process modelling, requirements development and impact assessment

  
  It would also be nice for you to have:

  • Excellent analytical and modelling skills, analytical mindset, evidence-based approach.

  • Experience of cost budgeting and financial forecasting or modelling

  • Problem solving skills (breaking down complex problems into manageable pieces, vetting assumptions, creating frameworks, testing hypotheses)

  • Experience of project management in the financial services industry, or alternatively wider experience of corporate banking in a customer-facing, product or support role

  What else you need to know:

  We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.

  By working this way, we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we’re happy to discuss specific requirements throughout the recruitment process.
  
  We are a national business, and this role will be based in any one of our CCB offices which includes Belfast, Birmingham, Glasgow, Liverpool, Manchester and Milton Keynes. We are happy to discuss location preferences with you during the recruitment process. Our current expectation is at least 2 days in an office every week.
  
  If you’re interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

  Inclusion

  At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

  
  How we’ll reward you.

  As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

  • Eligible for a discretionary performance-related annual bonus

  • We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.

  • 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year

  • £6,000 car allowance per year

  • Company funded individual private medical insurance

  • Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments

  • Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover

  • Share in Santander’s success by investing in our share plans

  Learn more about our benefits and family friendly policies

  What to do next:-

  If this sounds like a role you’re interested in, then please apply.

  If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

• About the company

  Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect.

Notice