• Job Description

  Req#: 1741

  The Business Analyst is responsible for providing analytical support for business operations through research, data gathering and reporting, and interpretation and development of policies and procedures. This position will analyze, document, and translate operation requirements into system deployments and business process changes, developing seamless solutions delivered on time, within budget and within scope.

  This position is hybrid requiring the employee to report to the office on an as needed basis and reside within reasonable distance of one of the following offices:

  • Mechanicsburg, PA
  • Alpharetta, GA
  • Rancho Cordova, CA

  Qualifications

  • 2 or more years’ experience with a bachelor’s degree or equivalent experience in lieu of a bachelor’s degree. High school diploma/GED required.
  • Healthcare experience preferred.
  • Strong analytical and problem-solving skills to evaluate business processes and recommend effective solutions.
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly while maintaining excellent attention to detail.
  • Knowledge of process and data-driven structured analysis techniques.
  • Ability to interact with all levels of personnel and communicate clearly in a professional manner.
  • Proficiency with the Microsoft Office Suite, including Word, Excel, Outlook, etc.

  
  Base Pay Information
  
  The national base pay range at the end is a good faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications, and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $59,000 - $130,900

  Responsibilities

  • Researches and analyzes data to identify trends, operational gaps, or potential issues; develops plans and proposals to address issues.
  • Interacts with business stakeholders and subject matter experts to understand business needs and provide guidance to address desired capabilities.
  • Performs system checkouts and testing for system implementations and periodic builds and releases.
  • Participates in the development and management of project plans from project planning and design through testing, implementation, and maintenance.
  • Prepares written reports and verbal presentations summarizing project objectives, analysis, conclusions, and recommendations.
  • Communicates with staff and/or project team members to meet project objectives.
  • Develops scope statements for developing project plans to support best practices for change management in collaboration with business sponsor.
  • Develops case scenarios in the development of new or enhanced systems.

• About the company

  The Delta Dental Plans Association is composed of 39 independent Delta Dental member companies operating in all 50 states, the District of Columbia and Puerto Rico.

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