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Business Analyst
6 days agoWhat's your preference?
Job Description
- Req#: 25-01180
Employer Industry: Technology Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible hybrid work model with onsite requirements only one day per month
- Supportive and collaborative work environment focused on diversity, equity, and inclusion
- Chance to make a positive impact on child welfare through technology solutions
- Competitive compensation and benefits packages
What to Expect (Job Responsibilities):
- Support the transition to a new statewide Child Welfare Case Management System (CW CM)
- Manage submission and tracking of system defects and change requests
- Provide regular status reports for projects and manage timelines to meet compliance requirements
- Build and maintain relationships with key stakeholders and customer representatives
- Investigate and resolve business operational and software issues reported by users
What is Required (Qualifications):
- Minimum of 7 years of experience in business analysis processes, principles, practices, and techniques
- Knowledge of data processing and analysis
- Excellent written and verbal communication skills with the ability to convey complex concepts
- Ability to establish and maintain effective working relationships
- Highly desired: 2 years of experience in the Child Welfare or Human Services field
How to Stand Out (Preferred Qualifications):
- IIBA certification highly desirable
- Experience with software development lifecycle, focusing on user requirements and user acceptance testing
#TechnologyServices #ChildWelfare #BusinessAnalyst #HybridWork #DiversityAndInclusion
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