• Job Description

  Req#: R1031105

  
  Summary
  

  Conducts business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align operations solutions with business initiatives. Prepares functional, system and program specifications. Provides management support in review of various internal/external reports/data. Provides assistance with testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.

  
  Description
  

  Position Purpose:

  
  As a Business/Data Analyst, you will conduct business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align operations solutions with business initiatives and prepare functional, system and program specifications. You will also provide management support in review of various internal/external reports/data and provide assistance with testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.

  What You'll Do:

  • Evaluate the activities, performance and systems within a specific area for standards and workflow simplification. Compile data for analysis and prepare reports and presentations for management using applicable programming languages and/or software products. Review system enhancements/upgrades to determine applicability of customer file modification requirements. Facilitate timely and accurate updates to reference files based on customer requests.
  • Coordinate testing and debugging of new or modified software. Create test matrices and supporting documentation. Develop and execute formal test plans to ensure delivery of quality software applications. Monitor software implementations for exceptions and to verify that changes to the systems' operational process had the desired effect. identify and documents systems problems and assists in their resolution.
  • Research system problems and identify potential solutions. Investigate and diagnose system problems, formulate solutions, initiate change sheets, defines business requirements, and test corrections. Research any questionable standard system or local component problematic situations to assure compliance and accuracy.
  • Under general direction, define business requirements, test, and lead small to moderate projects. Assist management in performing business reviews by analyzing internal/external projects and changes. Ensure changes do not have a negative impact on productivity and procedures. Make recommendations to improve productivity, cost effectiveness and timeliness.
  • Communicate with management and departmental personnel to document workflow procedures. Assist in preparing verbal and written communication about business changes with management or other staff members.
  • Prepare written reports and analyses pertaining to testing results and related data, including recommendations for customers on improving operational workflows.

  To Qualify for This Position, You'll Need:

  • Bachelor's degree or 4 years of job-related business experience.
  • 2 years of job-related business systems analysis, research and/or customer support experience.
  • Working knowledge of business support and systems concepts.
  • Ability to communicate effectively with technical and non-technical audiences, including the ability to express basic technical and business concepts to management, peers, and the business units.
  • Good teamwork and interpersonal skills.
  • Good analytical and conceptual skills.
  • Fundamental understanding of user acceptance test plans and test matrices, project plans, and scope and design documents.
  • Working knowledge and understanding of how projects and implementations affect an organization and can effectively link it to business processes.
  • Working knowledge of mainframe electronic data processing system change methodology.
  • Knowledge of Microsoft Office.

  We Prefer You Have:

  • Bachelor's degree in Computer Science, Business Administration, or other job-related field.
  • 3 years of job-related business systems analysis, research and/or customer support experience.
  • In-depth knowledge of procedures for the supported business unit.
  • Computer programming skills.
  • Proficiency with BCBSSC/subsidiary systems.
  • Knowledge of programming languages and/or concepts.
  • Easytrieve, DB2, or related.
  • An understanding of billing and membership.

  Work Environment:

  • Typical work environment.
  • May provide security administration to application supported by area when the appropriate written and approved request is received.

  
  
  

  We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

  Equal Employment Opportunity Statement

  BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

  We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

  If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

• About the company

  When you hear "BlueCross BlueShield of South Carolina," you'll see people nodding in recognition. Most everyone knows who we are. As the only South Carolina-owned and operated health insurance carrier, we have been offering security to Palmetto State citizens for more than 70 years. We are also one of South Carolina's largest employers.

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