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BUSINESS ANALYST III

Business Analysis – Account Management & Disability Management

Edmonton, Alberta

2 Permanent Full Time Positions

Applications are invited from motivated and innovative candidates to fill the position of Business Analyst III in the Business Analysis, Intelligence and Support Department. Business Analysts deliver significant business & systems analysis, process & knowledge management while maintaining high levels of customer service through internal consulting functions.

Applicants must reside in Edmonton area.

Your responsibilities:

• Represents the business in a leading role during the definition, planning, testing and implementation of technology and process solutions. Partners with Information Management, Service Providers and WCB management.
• Conducts analysis, makes cost-weighted and risk-aware recommendations for advancing the business through process and system changes.
• Captures and translates business needs into business requirements that drive the development of innovative business process and technology solutions.
• Authors, reviews, approves, and facilitates the creation of deliverables throughout the project lifecycle such as proposals, business cases, use cases, project charters, conceptual designs, process models, detailed designs, and test plans..
• Significant experience and competence using programming languages, including SQL, Python, SAS, .Net, and/or C#.
• Leads, plans, coordinates, and reports progress of Business Acceptance Testing phase.
• Acts as a subject matter expert and provides change management support for system and process changes.
• May act as project manager and/or team lead and apply systematic project management principles, including risk management and mitigation, scope and quality control, time/resource management, gap and impact analysis.
• Translates client reporting requests and assists in report creation, training, analysis, and support to ensure user reporting requirements are met.
• Provides day to day operational support for employer-related business areas. Must be able to perform initial investigation (or resolution) and escalate issues where necessary.

Your experience and skills:

• Post-Secondary degree or diploma in a discipline related to Information Systems such as Business (MIS) or Computing Science is required. CBAP designation, BA Certification and working knowledge of BABOK are also recognized.
• Minimum five to seven years’ experience in a complex business or IT environment. Equivalent combination of education and experience will be considered.
• Highly developed understanding of requirements/information gathering, business and system analysis, Business Process Management (BPM), modeling tools, and process/workflow mapping.
• Technical aptitude is necessary. Experience with programming languages such as Python, SAS, .Net, C#, SQL and reporting tools such as ActiveReports, Cognos, SSRS and PowerBI are necessary; MS SharePoint experience is also desired.
• Experience in reporting, data analytics, business automation, ML/AI and design thinking is desired.
• Experience in Agile methodologies and Scrum is an asset.
• Outstanding conceptual and analytical skills and a strong attention to detail.
• Demonstrates initiative and problem solving skills when presented with a challenging task.
• Excellent interpersonal, oral and written communication skills.

We offer competitive salaries, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance, supportive leadership, and a caring and collaborative work environment. For more information, please see our Employee Handbook on our website: https://www.wcb.ab.ca/assets/pdfs/public/employee_handbook.pdf

Salary: Salary will be evaluated based on candidate’s skills and experience.

Grade 11 Start Rate: $78,409 to Job Rate: $99,817 (includes Market Supplement)

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Please apply above by submitting a cover letter and resume. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Final candidates for this position will be required to undergo a security clearance.

Posted: February 28, 2024

Closes: March 7, 2024