• Job Description

  Req#: R138860

  Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

  Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

  Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

  Read on to see how you can shape the future, win as a team, and grow with us.

  About the role

  We’re looking for a Business Analyst, OPL, to join our growing team!

  As a Business Analyst on the Commercial and Specialty Lines Operations and Planning team, you will collaborate with program colleagues and business stakeholders across Canada to deliver solutions.

  Relying on your keen eye for detail and business acumen, you will make an impact on the organization by eliciting requirements from business stakeholders that meet the needs of our users.

  Workplace: Any of our West, Ontario, Quebec or Atlantic offices

  
  What you’ll do here:

  • Obtain requirements from business units using techniques such as interview and work sessions.
  • Analyze information obtained from various sources, detail the high-level information and provide users with recommendations to their problems.
  • Document requirements obtained from the business community using defined templates.
  • Act as an intermediary between IT, users and managers from different hierarchical levels.
  • Ensure the link between the business units, the technology teams and the support team.
  • Facilitate working sessions with experts from different fields.
  • Responsible for improving productivity and reducing risks and high costs through effective analysis.
  • Identify the need for change to assess and communicate their impact.
  • Support the planning, tracking and management of small projects or project phases.
  • Support project Change Management activities, including implementation efforts and transition issues to ensure business risks are identified and solutions are recommended.

  
  What you bring to the table:

  • Bachelor’s degree in Business Administration, or any combination of equivalent education and experience.
  • Experience in business analysis, project activities, data analysis, Commercial P&C and/or Specialty Lines underwriting required
  • Highly developed analytical skills facilitating problem solving.
  • Demonstrated ability to cope with change effectively.
  • Have initiative and is autonomous; able to work effectively with little supervision.
  • Skills for time and priority management, works well under pressure and tight deadlines
  • You can work on multiple projects and quickly adjust in a rapid changing environment.
  • Exceptional communication skills (oral and written)- able to explain complex issues to colleagues, stakeholders, and management alike.
  • Knowledge of the Agile Methodology and Scrum framework (asset).
  • Knowledge of Commercial P&C and/or Specialty Lines (asset).
  • Experience with operational change management (asset).
  • PMP, CAPM, CBAP, CCBA and/or CIP certifications (asset).
  • Experience with Visio and workflow diagramming (asset).
  • [Bilingual (French and English)] Need to interact on a regular basis with colleagues across the country (asset).

  #LI-Hybrid

  What we offer

  Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success

  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

  • An extensive flex pension and benefits package, with access to virtual healthcare

  • Flexible work arrangements

  • Possibility to purchase up to 5 extra days off per year

  • An annual wellness account that promotes an active and healthy lifestyle

  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

  • Inspiring leaders and colleagues who will lift you up and help you grow

  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

  We are an equal opportunity employer

  At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

  If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

  Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

  If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

• About the company

  Intact is Canada's largest provider of home, auto and business insurance, through its subsidiaries Intact Insurance, belairdirect and Brokerlink.

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