Employer Industry: Government Services

Why consider this job opportunity:
- Salary up to $93,250 annually
- Comprehensive benefits package, including medical, dental, and retirement plans
- Flexible schedules to promote work/life balance
- Opportunity for career advancement and employee development
- Paid Parental Leave for up to 12 weeks per year for newborn or newly-placed foster/adopted children
- Option to work remotely within Arizona

What to Expect (Job Responsibilities):
- Collaborate with stakeholders to identify and document business requirements and user needs for digital products and services
- Analyze current processes and systems to recommend improvements and gather business requirements into functional requirements
- Create and maintain documentation, including user stories, use cases, and process maps
- Work closely with development teams to ensure clear understanding and implementation of requirements
- Analyze key performance indicators to assess product performance and facilitate user feedback sessions

What is Required (Qualifications):
- Bachelor’s Degree and/or 5 years of experience in business analysis or equivalent experience
- Knowledge of methodologies for systems analysis, business process modeling, and project management principles
- Strong analytical skills to evaluate information from multiple sources and translate into functional requirements
- Ability to develop and write technical documentation
- Must obtain and maintain a valid Level One fingerprint clearance card

How to Stand Out (Preferred Qualifications):
- Experience with Child Support Services
- PMI certification, Lean, or Six Sigma certification
- Familiarity with Business Analysis Body of Knowledge (BABOK)
- Experience working with COTS, SDLC, ITIL, and Agile methodologies
- Strong customer service and problem-solving skills

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