• Job Description

  Req#: R-84938

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  Business Analyst

  We are looking for a highly skilled and growth-oriented Business Analyst with strong problem-solving and analytical skills along with communication and interpersonal skills. In this role, you will be responsible for understanding the business needs and challenges of customers within Expedia Group and driving opportunities that leverage technology and data to create business value. You will bridge the gap between business stakeholders and ensuring solutions align with requirements and deliver value. The ideal candidate will have a metrics/data-driven analytical mindset of constantly measuring success and driving continuous improvement in data, tools, content, and programs.

  What you'll do:

  • Analyzing, consulting, developing, and executing initiatives aimed at streamlining workflows and increasing efficiencies and growth opportunities

  • Identifying opportunities and making data-driven recommendations for improving business processes and using cross cutting tools and technologies to eliminate problems

  • Driving use cases enabling our commercial business services team working directly with stakeholders to understand business problems, explore use cases, and the potential of new technologies

  • Using analytics to provide deeper insight into business performance and future operations. Analyze inputs, objectives, challenges, data models and situations to deliver logical conclusions

  • Using techniques such as sampling, model building, and structured analysis to ensure solutions are efficient, cost-effective, and financially feasible

  • Creatively obtain and vet data, develop and execute quantitative data analyses with (potentially incomplete) data, cross-check results to identify potential inconsistencies or limitations

  • Developing hypotheses, defining detailed functional requirements, process flow diagrams, and business cases; including gap and impact analysis

  • Analytical skills to analyze business requirements, processes, workflows. documents, and data to interpret the needs of customers and translate business requirements for technical teams

  • Collaborate with technology teams to test, design, and deploy solutions that meet business needs

  • Propose innovative and practical solutions to address business challenges. Ensure proposed solutions align with the organization's strategic goals and technological capabilities

  • Create and maintain accurate, up-to-date detailed documentation including business requirements, data, process flows, use cases, and user stories

  • Awareness of existing technology platforms and emerging technologies to identity and determine potential outcomes that can be achieved through current applications and new offerings

  • Collaborate with project or program managers to define project scope and exectute deliverables

  • Identify potential risks and understand business implications of observations, interviews, or analyses

  • Participate in or lead system testing, user acceptance testing, and validation of implemented solutions. Ensure delivered solutions meet the specified requirements and quality standards

  Who you are:

  • 5+ years of professional experience working in data-driven business with proven experience as a Business Analyst or in a related role

  • Bachelor’s or Master's in business administration, Information Technology, or a related field; or equivalent related professional experience

  • Strong analytical, problem-solving, and critical-thinking skills

  • Experience in business optimization and problem-solving with progressive responsibility, preferably within the travel and technology industry

  • Ability to work within an agile framework collaborating effectively with cross-functional teams, business leaders, product managers, engineers, and analytics to transform business opportunities into solutions

  • Demonstrated experience gathering and synthesizing requirements, use cases, narratives, and business case rationale for validation and delivery with cross-functional groups including finance

  • Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams

  • Technical knowledge and competence in compiling and communicating the effect of changes

  • Knowledge of relevant tools such as Miro, JIRA, Confluence, MS Excel, SQL, Tableau, etc

  • Strong background in B2B technologies and data-driven business models

  • Certification in Business Analysis (e.g., CBAP, CCBA) a plus

  The total cash range for this position in Seattle is $110,500 to $155,000. Employees in this role have the potential to increase their pay up to $177,000 , which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

  The total cash range for this position in Austin is $137,500.00 to $192,500.00. Employees in this role have the potential to increase their pay up to $220,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

  Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

  Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits .

  About Expedia Group

  Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

  © 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

  Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .

  Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

• About the company

  Expedia Group is an American online travel shopping company for consumer and small business travel.

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