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Job Description
- Req#: 25-225004
- Proven experience in gathering, analyzing, and documenting business and functional requirements.
- Expertise in process modeling (BPMN, UML, data flow diagrams, swimlane diagrams, etc.).
- Ability to define use cases, user stories, and acceptance criteria for IT solutions.
- Strong analytical skills for identifying business problems and proposing solutions.
- Experience in business process re-engineering and workflow optimization.
- Ability to effectively liaise between business users, IT teams, and external vendors.
- Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
- Excellent documentation and presentation skills for communicating business needs to technical teams.
- Strong negotiation and facilitation skills to align diverse stakeholder interests.
- Hands-on experience with business analysis tools, including:
- JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
- Visio, Lucidchart, MIRO (for process modeling and workflow visualization).
- SharePoint, MS Teams (for document management & team collaboration). Familiarity with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.
- Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.
- Experience leading business process re-engineering initiatives to improve efficiency.
- Ability to identify automation opportunities and workflow enhancements.
- Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
- Strong problem-solving skills with a focus on data-driven decision-making.
- Prior experience working in Ontario Public Sector (OPS) or other government environments.
- Familiarity with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.).
- Understanding of OPS procurement, regulatory compliance, and service delivery models.
- Business Analysis Certifications
- Certified Business Analysis Professional (CBAP)
- PMI Professional in Business Analysis (PMI-PBA)
- Agile & Project Management Certifications (if applicable)
- PMP (Project Management Professional)
- Certified Scrum Master (CSM) / Certified Scrum Product Owner (CSPO)
- Other Relevant Certifications (if applicable)
- ITIL Foundation
- Microsoft Azure Fundamentals
- Proven experience in gathering, analyzing, and documenting business and functional requirements.
- Experience with data analysis (data mapping)
- Experience working with product centeric team
- Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
Role: Business Analyst - Senior
Location: 5700 Yonge Street, Toronto, (Hybrid)
Duration: 12 Months Contract With possible extension.
Business Analysis & Requirements Management (30%)About the company
Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization, and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains.
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