Cotiviti - US
Business Analyst
6 days agoWhat's your preference?
Job Description
- Req#: 15394
Employer Industry: Customer Support Services
Why consider this job opportunity:
- Competitive salary with potential bonuses
- Opportunity for career advancement and growth within the organization
- Flexible remote work options available
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
What to Expect (Job Responsibilities):
- Provide exceptional customer support through various communication channels
- Assist customers in resolving inquiries and issues efficiently
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to enhance service delivery
- Participate in training and development programs to improve skills
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Proficient in using customer support software and tools
How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role
- Familiarity with customer relationship management (CRM) systems
- Ability to work in a fast-paced environment
- Bilingual skills are a plus
- Strong problem-solving abilities
#CustomerSupport #RemoteWork #CareerOpportunity #CompetitivePay #TrainingProvided
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Cotiviti is a solutions and analytics company leveraging unparalleled clinical and financial datasets to deliver insight into the healthcare system’s performance.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.