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Business Analyst, Workforce Management
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Job Description
- Req#: 4610807008
Employer Industry: Insurtech
Why consider this job opportunity:
- Generous health insurance package with nationwide coverage, including vision and dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy to ensure employee well-being
- Flexible work-from-anywhere policy to enhance work-life balance
- Provision of quality equipment, including an Apple laptop and a large second monitor
- Opportunity to work in a dynamic environment focused on innovative solutions in the claims process
What to Expect (Job Responsibilities):
- Propose solutions and strategies for process improvements that align with business goals
- Collaborate with cross-functional teams to implement process changes and track outcomes
- Lead or contribute to initiatives aimed at streamlining operations and enhancing productivity
- Track and analyze key performance indicators (KPIs) related to claims processing and customer service metrics
- Provide actionable insights and recommendations based on financial data to support decision-making
What is Required (Qualifications):
- Bachelor's degree in Business Administration, Finance, Economics, or a related field
- Proven experience as a Business Analyst, preferably in the Insurance or TPA industry
- Strong financial modeling and analytical skills, with proficiency in tools such as Excel, Tableau, or related BI software
- Excellent understanding of process improvement methodologies such as Lean or Six Sigma
- Strong interpersonal and communication skills, comfortable interfacing with senior leadership and various stakeholders
How to Stand Out (Preferred Qualifications):
- Demonstrated project management capabilities; PMP certification is a plus
- Claims experience is beneficial but not mandatory
- Ability to work independently and collaboratively in a fast-paced environment
#Insurtech #BusinessAnalyst #ProcessImprovement #ProjectManagement #RemoteWork
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