• Job Description

  Req#: Req1214455
  Business and Change Analyst | S2 | Milton Keynes

  Country: United Kingdom

  Interested in part-time, job-share or flexible working? We want to talk to you!

  Join our community.

  This role works collaboratively across several of the IT Payments teams business, and technical stakeholders to understand a variety of change needs, translate these into specific requirements to be addressed by the project and assess the impact of any change. The role acts as a key interface between the business/technical sponsors and stakeholders and the technology and delivery teams. Working as part of the core project team, the role will collate, source relevant information from business areas to enable development and maintenance of project plans, as directed by the Project Manager and support in testing of the requirements as required.

  The difference you’ll make.

  • Acting as a key interface between the business and technical application stakeholders and the technology and delivery teams.

    · Creating detailed and thorough as-is analysis and designing to-be processes.

    · Supporting the management of stakeholder relationships to successfully drive change.

    · Working proactively and takes the lead in unclear circumstances and thrives in a challenging environment.

    · Engaging project team members and stakeholders, maintain project artefacts, manage risk and ensure stakeholder and business requirements are captured and outcomes are maximised.

    · Collaborating as part of a squad, contribut

  What you’ll bring.

  · Strong communication and organisation skillset with a desire to develop skills in project delivery.

  · Able to build rapport with project stakeholders and demonstrate influencing skills, with an ability to understand complex sets of information and be able to present these using MS Office tools.

  · Ability to work with different types of changes, whether they are Business or Technically based.

  · Support/lead in the testing of any new requirements and all that entails with testing of new requirements (setup of test scripts in Jira, sourcing test data and understanding all change stakeholders).

  · Ability to proactively manage independent workload whilst demonstrating strong time management to deliver to deadlines.

  · Data analysis skills, with the ability to create presentations based on project information/ Previous knowledge of Microsoft Office (Excel, PowerPoint, Word).

  It would also be nice for you to have.

  • Able to work independently and as part of a team/ Supporting the management of stakeholder relationships to successfully drive change.
  • Problem solving skills and ability to break down complex problems into manageable pieces and propose a course of actionable to work under pressure or with multiple competing priorities.
  • Creating detailed and thorough as-is analysis and designing to-be processes.
  • Working proactively and takes the lead in unclear circumstances and thrives in a challenging environment.

  What else you need to know.

  This is a permeant role based in Milton Keynes at Unity Place and you will be expected to spend 2 days a week in this office.

  If you’re interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

  Application process

  If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :–

  1st Stage – Technical Interview – this will a 30min technical interview with one of the team

  2nd Stage – A one-hour formal interview where we will ask both technical and competency-based questions. This can be done virtually or face to face depending on your situation.

  If there’s anything we can do in the recruitment process to help you achieve

  Everyday Inclusion

  At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

  How we’ll reward you.

  As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs. Opportunities to embrace Agile with us as we transform our business, work in an environment with leading edge technology, attend ‘Meet Ups’ and be part of internal and external technology communities and work for an organisation that’s dedicated to your learning and ongoing development.

  • Competitive salary plus a £500 annual cash allowance to spend on our great range of benefits.
  • We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
  • 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year

  • Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
  • Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
  • 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
  • Share in Santander’s success by investing in our share plans
  • Support your favourite causes through charitable giving and our community partnerships

  Learn more about our benefits and family friendly policies

  What to do next.

  If this sounds like a role you’re interested in, then please apply.

  If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

• About the company

  Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect.

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