• Job Description

  Req#: 635788WD

  Industry/Sector

  Not Applicable

  Specialism

  Functional & Industry Technologies

  Management Level

  Associate

  Job Description & Summary

  At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
  
  In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.

  Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

  Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Apply a learning mindset and take ownership for your own development.
  • Appreciate diverse perspectives, needs, and feelings of others.
  • Adopt habits to sustain high performance and develop your potential.
  • Actively listen, ask questions to check understanding, and clearly express ideas.
  • Seek, reflect, act on, and give feedback.
  • Gather information from a range of sources to analyse facts and discern patterns.
  • Commit to understanding how the business works and building commercial awareness.
  • Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

  The Opportunity

  As part of the Business Application Consulting team you will support the implementation of ServiceNow solutions, facilitating requirements and enabling service management. As an Associate you will be expected to build meaningful client connections while learning how to manage and inspire others.

  Responsibilities

  • Assist in the implementation of ServiceNow solutions for clients
  • Support project tasks and contribute to team objectives
  • Engage in continuous learning to enhance service management knowledge
  • Work with colleagues to solve client challenges
  • Maintain exceptional standards of professionalism and service quality
  • Adapt to evolving client needs and project dynamics

  What You Must Have

  • Bachelor's Degree
  • 1 year of experience

  What Sets You Apart

  • Bachelor's Degree in Business Application Programming, Computer and Information Science, Computer Engineering, Cybersecurity, Information Technology, Management Information Systems, Management of Technology, Software Engineering, Systems Engineering preferred
  • Certification(s) Preferred: ServiceNow Administrator, ITIL V3 Foundation, or Project Management
  • Demonstrating ability to influence key technical decisions
  • Managing service delivery and project management
  • Configuring ServiceNow platform or similar tools
  • Leading project teams and managing client relationships
  • Identifying additional client business opportunities
  • Experienced with people management

  Travel Requirements

  Up to 40%

  Job Posting End Date

  Learn more about how we work: https://pwc.to/how-we-work

  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

  As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

  For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

  Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

  The salary range for this position is: $75,000 - $118,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

• About the company

  PricewaterhouseCoopers is a multinational professional services network of firms headquartered in London, United Kingdom, operating as partnerships under the PwC brand.

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