Fairmont Hotels & Resorts
Business Center Agent
This job is now closed
Job Description
- Req#: REF59412E
- Greet and assist guests with a friendly and professional demeanor
- Manage and coordinate business center services, including printing, copying, and scanning
- Handle customer inquiries and requests efficiently and effectively
- Operate and troubleshoot office equipment such as computers, printers, and copiers
- Process payments and maintain accurate financial records
- Coordinate meeting room bookings and set up audiovisual equipment as needed
- Maintain a clean and organized business center environment
- Provide administrative support to guests, including word processing and data entry
- Stay updated on local business information and tourist attractions to assist guests
- Collaborate with other departments to ensure seamless guest experiences
- High school diploma or equivalent; Bachelor's degree in Business Administration or related field preferred
- 1-2 years of experience in a similar role or hospitality industry
- Excellent customer service skills with a friendly and professional attitude
- Strong computer proficiency, particularly with MS Office suite
- Proven ability to multi-task and manage time effectively in a fast-paced environment
- Outstanding verbal and written communication skills
- Basic accounting and cash handling experience
- Familiarity with business center operations and office equipment
- Ability to work flexible hours, including weekends and holidays as needed
- Fluency in English; knowledge of Arabic or other languages is a plus
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Job Description
We are seeking a professional and customer-focused Business Center Agent to join our team in Jeddah, Saudi Arabia. As a Business Center Agent, you will be responsible for providing exceptional service to guests and clients while managing the day-to-day operations of our business center.
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