Job Title: Business Design Analyst
Location: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility then please discuss this with the hiring manager.

Hybrid Working

BUK & BX – All locations

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time i.e., will have a start and end date.
Please discuss the detail of the working pattern options for the role with the hiring manager.

Introduction:

To identify, quantify, plan and control all business design and analysis related activity on change projects in order to support the high performance delivery of change projects.
• Responsible to be the primary custodian of business requirements on change projects, play the role of an intermediary between business and IT in scoping and shaping requirements.
• Provide specialist, objective analytical insight as the trusted advisor to business, demonstrating sound understanding of the business / domain area and in-depth knowledge of IT systems landscape.
• Eliciting, documenting and managing User stories by coordinating and interacting with various stakeholders and mainly Product Owner.
• Striking a balance between the Business Requirements and Technical Feasibility.
• Working with the relevant Technology and Change Project Manager and Solutions Architect, Product Owners responsible for ensuring that the outcomes delivered by projects are consistent and in line with the with the original requirements specified.
• Support the development of systems strategy and plan for the supported business area.
• Supporting UX designs and in mapping the screen fields as-required in different user journeys.
• Provide ad-hoc consultancy as required to the business on technical matters and vice versa.
• Collaborating with stakeholders or dependent departments or projects, if come across anything that might help or hinder the projects, investigate, collaborate and if necessary challenge them.
• Work closely with colleagues on requirements to produce scalable and resilient solution which matches the requirements.

What will you be doing?

Business Analysis
• Responsible for understanding the business requirements, breaking down the high level requirements and writing the user stories based on the detailed business requirements.
• Adding clarity to business requirements; challenges business requirements and demands to ensure high quality candidate solutions are created.
• Act as intermediary between business and IT in scoping and shaping requirements to ensure a suitable technical solution.
• Working closely with the product owner and team, align on the strategy and prioritization.
• Responsible for facilitating user story workshops with different stake holders, scoping and estimation.
• Thinks outside of the box to support the business in delivering its strategic objectives rather than just responding to a pre-defined request.
• Works with project managers and Technology Team, dependent departments or projects. If required help the projects team with the relevant investigation and collaborate with various teams.
• Takes responsibility for ensuring that solutions adhere to architectural vison and quality standards and policies and meets the business requirements.
• Able to rationalise between different solution options and define pros and cons based on a driving forces from a commercial, operational and technology viewpoint.
• Manage end-to-end traceability of business requirements from initial scoping through solution-design, quality-assurance and delivery

Advice and Guidance
• Provide advice and guidance to business stakeholders in shaping the portfolio of technology solutions to be provided to the business.
• Provide the required training and Manage the communication between the business and the different technology teams.
• Gather the user feedback and suggest the improvements as when required.
• Examine, challenge and incrementally improve the user experience of the product.
• Actively contributes to the development and promotion of Barclaycard COO.

Strategy Development
• Manage end-to-end traceability of business requirements from initial scoping through solution-design, quality-assurance and delivery.
• Provide guidance and support to the project team by being the primary contact for all business requirements.
• Working with the relevant Solutions Designer, Technical teams supports the creation of an appropriate IT Strategy and frame work for the relevant business area.
• Influence the relevant business strategy to maximize the effective use of technology.
• Build subject and domain expertise. Maintains knowledge of relevant technical specialism(s) at the highest level. Build relationship with business, Technology teams supply channels and SI partners.
• Also maintains knowledge of wider industry regulations, standards and trends.
• Actively contribute to the development of the Business Design Analyst community.
• Take responsibility for delivering to Barclays “5 C” Objectives, Values & Behaviours.

What we’re looking for:

• Requirements engineering and documentation with keen attention to detail.
• Experience in IT project work (Infrastructure, Application development, IT-Management); preferably in an agile environment.
• Demonstrable and sound commercial understanding of the Financial Services Industry. Able to apply judgment and analytical rigour to assess business value from IT or regulatory change projects.
• Understanding of Agile and Lean.
• Fluency in English.
• Technical Knowledge and Good understanding of the processing of different financial products.
• University qualifications in Digital, Computing or Technology related subjects (e.g. STEM subjects).

Skills that will help you in the role:

• Experience in IT project work (Infrastructure, Application development, IT-Management); preferably in an agile environment
• Stakeholder management including communication with senior management.
• Robust understanding of technology architecture and systems landscape. A good understanding of open system software’s and its working.
• Ability to map process flows and customer journeys with IT systems landscape.
• Critical and analytical thinking.
• Demonstrable and sound commercial understanding of the Financial Services Industry
• Ability to articulate complex or ambiguous concepts through simple, structured visual representation.
• Strong organizational skills to juggle multiple tasks within constraints of timelines and budgets

Where will you be working?
Pune

Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

#Change Delivery and Service Management