Wells Fargo Corporate Security is seeking a Business Execution Consultant to join the Business Management team.

The Business Execution Consultant is a newly created position which will be responsible for assisting with the development and support of a Quality Assurance program within Corporate Security.
The mission of Corporate Security is to provide a safe and secure environment for all employees, customers, and physical assets. The Business Management team is responsible for:

• The day-to-day management and operational cadence of the Corporate Security team

• Ownership of business and governance routines

• Management of strategic priorities

• Management of front-line risk and operational process initiatives

Joining our team will allow you to gain exposure to enterprise-level initiatives, drive transformation critical to Wells Fargo and Corporate Security and work in a fun and dynamic environment.

In this role, you will:

• Aid in building a Quality Assurance program and the supporting functions

• Assist with developing and implementing a measurable Quality Assurance program with reliable and consistent testing

• Support ongoing Quality Assurance activities

• Conduct moderately complex research, including monitoring methodology, quality scorecards, and comprehensive reporting

• Establish effective relationships with peers, partners, and business and support function leaders to ensure effective collaboration

• Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives

• Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations

• Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business

• Work independently to make recommendations for support function by providing support and leadership

• Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience

• Collaborate and consult with team leaders in developing project plans, policies and procedures

• Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners

Required Qualifications, US:

• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Quality assurance experience

• Strong analytical skills with high attention to detail and accuracy

• Ability to evaluate risks and the impact of decisions on an overall organization

• Ability to develop partnerships and collaborate with other business and functional areas

Other Desired Qualifications:

• Previous experience aiding in developing and implementing a QA program

• Knowledge of front-line monitoring, including in-line quality control and post-process quality assurance, as well as monitoring and reviewing risk and performance metrics

• SharePoint Online knowledge and experience

• Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals

• Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions

• Knowledge of Self Assurance Policy, Frontline Quality Control (QC)/Quality Assurance (QA) procedure and Internal Control Policy

• Ability to evaluate risks and the impact of decisions on an overall organization

• Ability to identify risks and propose mitigation plans

• Knowledge and understanding of Risk and Control Self-Assessment (RCSA) processes

• Knowledge and understanding of operational risk management in the financial services industry

• Ability to translate and summarize complex data into understandable, actionable information and recommendations

• Ability to lead projects/initiatives with high risk and complexity

• Experience navigating through ambiguity

• Excellent verbal, written, and interpersonal communication skills

• Ability to organize and manage multiple priorities

• Ability to track and monitor project progress, identify project, and process gaps, recommend controls and communicate progress to business leaders

• Experience identifying process, procedural, system, and/or control deficiencies

• Experience recommending remediation or corrective action plans and evaluate solutions to ensure gaps are remediated and sustainable

Job Expectations:

• This position offers a hybrid work schedule.

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