• Job Description

  Req#: 47744

  Job ID: 47744

  • Job Category: Policy, Planning & Research
  • Division & Section: Social Development Finance, Accounting & Admin, HSI Project Office
  • Work Location: Union Station, 65 Front St., Toronto (Hybrid Work Model)
  • Job Type & Duration: 1 Temporary (12 Month) Vacancy
  • Salary: $93,734.00 - $123,449.00, TM2202, Wage Grade 6.5, Target Hiring Zone: $93,734.00 - $108,591.00
  • Shift Information: 35 hrs/wk per week
  • Affiliation: Non-Union
  • Number of Positions Open: 1
  • Posting Period: 06-AUG-2024 to 27-AUG-2024

  Job Summary:

  Are you passionate about data and strategic analytics? The Human Services Integration (HSI) unit within Social Development, Finance, and Administration (SDFA) is seeking a Business Intelligence Consultant to join our team. This role is essential in enhancing the division's business intelligence capabilities, supporting strategic planning, reporting requirements, decision-making, public information, and engagement.

  Who are we? Human Services Integration (HSI) is a strategic framework designed to streamline business processes and program development through a multi-divisional partnership lens. Our goal is to minimize the barriers by enhancing access to the benefits and services offered through the City.

  The role? The Business Intelligence Consultant provides strategic analytical advice and leads projects in data analytics, reporting, data science, applied research, and machine learning. This role involves managing data and developing performance measures and supporting senior management with insights into performance and outcomes.

  Major Responsibilities:

  Data Analytics and Research

  • Perform on-demand, large-scale exploratory and targeted data research and analysis using Implement detailed plans and recommend policies/procedures regarding program-specific requirements.
  • Conduct research into assigned areas, considering field developments, corporate policies, legislation, and initiatives by other government levels.
  • Perform data analysis, develop performance measures, and create decision support information from operational systems, surveys, and third-party data sources.
  • Lead and implement data mining projects, including trends analysis and the development of programs and queries for performance-related metrics.
  • Develop service standards and performance measures.
  • Develop, maintain, and implement data management, deployment, and use strategy for the division with a focus on employing existing data assets in new ways and leveraging novel, dynamic data sources for evidence-based decision-making.

  Program Development and Management

  • Prioritize and oversee business intelligence program development, integrating data to support performance management, case management, and outcome reporting.
  • Provide recommendations that contribute to divisional/City initiatives and the effective use of human, fiscal, and IT assets and services.
  • Prepare reports for management on changes in business technology solutions, methods, and processes, including staffing levels and resource allocation.
  • Support senior management in interpreting performance/outcome data and developing measures to support strategic objectives.

  People Leadership & Relationship Management

  • Lead and supervise a team, providing training in data gathering, use, and analytics.
  • Foster successful relationships with divisional staff and partners through consultation, mediation, and communication.
  • Work with internal (TESS, TCS, TSSS, and HS) and external partners (TTC, Metrolinx), including private sector (SalesForce, ActiveNET) data collectors, disseminators, and analysts.
  • Develop and implement data collection, management, analysis, and dissemination strategies with partners.

  Key Qualifications

  Educational and Professional Background

  1. Post-secondary education in a relevant discipline (e.g., Computer Science, Data Management) or an equivalent combination of education, training, and experience.
  2. Considerable experience leading projects in data analytics, reporting, data science, applied research, machine learning, or a related field.

  Data Management and Technical Expertise

  1. Considerable experience managing data within the Microsoft SQL Server environment using SSIS and business intelligence tools (e.g., Power BI, Tableau).
  2. Considerable experience leading BI and Data governance projects, with a strong focus on data quality, metadata management, and business intelligence (analytical data processing strategies, standards, policies, and best practices).

  Analytical and Strategic Thinking

  1. Superior analytical and problem-solving skills, with a proven ability to evaluate information, identify and analyze issues, and develop actionable recommendations.
  2. Exceptional time management and organizational skills, with the ability to prioritize multiple tasks, manage high-volume workflows, and oversee numerous projects simultaneously.

  Leadership and Communication Skills

  1. Outstanding interpersonal, verbal, and written communication skills, with the ability to effectively communicate with both technical and business audiences and work collaboratively with cross-functional teams. Exceptionally self-motivated and directed approach, with a keen attention to detail and organization.
  2. Exceptionally self-motivated and directed, with a keen attention to detail and organization.
  3. Political acuity with knowledge/leadership in government innovation.

  Note To Current City of Toronto Employees:

  City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

  Equity, Diversity and Inclusion

  The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

  Accommodation

  The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

• About the company

  Toronto (/təˈrɒntoʊ/, locally /ˈtrɒnoʊ, -nə/) is the capital city of the Canadian province of Ontario.

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