• Job Description

  Req#: R0059337

  About Our Job

  The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services.

  For more information, please visit the DOTI website .

  DOTI’s Commitment to Equity:

  • DOTI is committed to providing attention and resources to the areas, assets, and people of the city with the greatest need through equitable contracting, equitable investments, and equitable workforce development.

  • DOTI’s culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results.

  Right of Way Enforcement (ROWE) Division of DOTI issues citations for both on-street, off-street, and private property parking violations. It administers vehicle booting and towing for the City , provides parking enforcement for sporting events, special events, holidays, concerts, and after-hours university events.

  Also locate in this division is the management and oversight over the Cities Parking Management Information System (PMIS) . The Parking Management Information System provides the technology (hardware and software) to issue, process and manage Parking Citations , including Adjudication and payments, as well as managing multiple permit types such as Residential Parking Permits, Meter Bags, Emergency Parking Permits etc .

  The ROWE team has an opening for a Business Operations Administrator. This position will report to the Right of Way Enforcement Manager and be tasked to support the Parking Management Information System (PMIS) . We are looking for highly organized and detail oriented , self-starter who will develop a nd oversee pr ogram areas in re lation to the system such as Fleet Management, payment processing admi nistrative tasks as well as working with the different user groups across the City to develop and maintain Business Rules , manage the development of system improvements and manage inventory.

  Job duties and responsibilities of this position include, but are not limited to, the following:

  • W orking closely with department managers and application users to document and develop effective business processes for implementation in the PMIS system

  • Recommends and implements new or revised operational/administrative policies, procedures, requirements, guidelines, and/or new directives and communicates the changes to employees and management

  • Conducts surveys, compiles and analyzes trends/data, establishes systems for gathering and maintaining information pertinent to the program/functional area, and recommends revisions and/or changes

  • Communicates with a wide range of city staff and management, outside agencies, consultants, contractors, vendors, community/business groups, and the general public to share information and resolve problems or issues

  • Prepares a variety of analytical and operational reports, correspondence, and other documentation and provides operational information and statistical data for management/departmental use

  • Performs other related duties as assigned

  About You

  Our ideal candidate will have:

  • Strong organizational skills

  • Previous professional experience communicating across all organizational levels

  • Previous supervisory experience

  • Demonstrated experience with developing innovative approaches to ensure operational objectives are met

  • Excellent interpersonal and communication skills

  • Excellent computer skills including proficiency in MS Office suite

  We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

  • Education Requirement Bachelor's Degree

  • Experience Requirement Three (3) years of experience administering business operations or operational programs and/or assisting professional/management staff with administrative or operational functions

  • Education & Experience Equivalency One (1) year of the appropriate type and level of experience may be substituted for each required year of post high school education.

  • Additional appropriate education may be substituted for the minimum experience requirements

  About Everything Else

  Job Profile

  CA2379 Business Operations Administrator

  To view the full job profile including position specifications, physical demands, and probationary period, click here.

  Position Type

  Unlimited

  Position Salary Range

  $54,699.00 - $90,253.00

  Starting Pay

  Based on Education and Experience

  Agency

  Dept of Transportation & Infrastructure

  The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

  For information about right to work, click here for English or here for Spanish.

• About the company

  Denver, officially the City and County of Denver, is the capital and most populous municipality of the US state of Colorado.

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