• Job Description

  Req#: 14994

  Business Operations Analyst

  3540 S 4000 W, West Valley City, UT 84120, USA ● Support Office, 3540 S. 4000 W., West Valley City, Utah, United States of America Req #14994

  Monday, March 18, 2024

  *NOTE: This is an onsite position in West Valley City, Utah, USA

  $70,000 - $78,000.00 PER YEAR
  
  

  GENERAL PURPOSE

  The primary purpose of this position is to assist the Director of Analytics with various projects related to data management, report creation, and data analysis. This position will collaborate with the various departments at Harmons to provide insights related to operations for internal and customer needs.
  

  ESSENTIAL DUTIES & RESPONSIBILITIES

  • Ability to work independently
  • Participates and is involved in projects that support the needs of various departments
  • Works with the members of the team to identify solutions
  • Perform tasks that accomplish individual and team goals
  • Gains knowledge of the department's functions
  • Determines, implements, and evaluates business metrics to meet ongoing organizational and customer information needs
  • Identifies new sources of data to improve information collection, analysis, and statistical reporting
  • Evaluates information critically from multiple sources and indicates quality of final analysis, resolving data integrity issues
  • Identify customer insights including demographics, basket analysis, and loyalty program
  • Provides reports that interpret user data and support business needs
  • Is a positive influence who implements and promotes change
  • Completes assigned tasks efficiently and in a timely manner
  • Assists as needed to ensure the success of the company as a whole
  • Follows established departmental and store policies and procedures
  • Ability to accept constructive review and be accountable for one’s own success
  • Performs other job-related duties as assigned

  NATURE OF WORK CONTACTS

  • Consistent and daily interaction with associates
  • Consistent and daily interaction with customers
  • Consistent and daily interaction with vendors

  TRAINING & QUALIFICATIONS:

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree in a quantitative or technical field such as Business Analytics, Economics, Statistics, Computer Science, Engineering, etc. is preferred
  • 1-2 years of business or data analysis experience is preferred
  • Experience with data visualization tools (Domo, Tableau, Power BI, etc.)
  • Proficiency in SQL; experience with R or Python is a plus. Expertise in Excel
  • Experience analyzing, finding insights, and presenting insights based on large datasets (500M+ row)
  • Must have the ability to advocate, analyze, and understand technology to be effective personally and have an impact on business performance
  • Excellent organization and planning skills
  • possess solid communication skills, including verbal and listening skills to effectively and efficiently communicate with and work with diverse groups of people
  • Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
  • Ability to interpret policies and procedures
  • Ability to handle conflict appropriately and professionally
  • Required to make logical, significant decisions using general, recognized analytical skills and techniques.
  • Continually strives to be product minded, customer minded, personnel minded, detailed, consistent, and forward focused.
  • Ability to adhere to the demands of the production schedule and juggle numerous projects at one time
  • Ability to accept constructive review willingly and is accountable for one’s own success

  PHYSICAL/SENSORY DEMANDS:

  The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Work is generally performed in a safe and comfortable office environment. While performing the duties of this job, the associate is occasionally required to carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand and foot coordination; hear and respond to customer inquiries. Also requires sitting for long periods. This position may require Also requires standing, walking and bending throughout the day and the ability to maneuver heavy objects weighing up to 30 pounds from location to location.

  *NOTE: This is an onsite position in West Valley City, Utah, USA

  We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.

  Other details

  • Job Family Sales Directors
  • Pay Type Salary
  • Min Hiring Rate $70,000.00
  • Max Hiring Rate $78,000.00

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• About the company

  Harmons is an upscale supermarket chain located within the state of Utah, United States, with 19 stores throughout the Wasatch Front and in the St.

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