Ibotta

Business Operations Supervisor


Pay$24.00 - $28.00 / hour
LocationDenver/Colorado
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-101821

      Ibotta is seeking a Business Operations Supervisor to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. In this role, you'll have the opportunity to lead and mentor a team of Campaign Operations Associates, driving performance and efficiency while collaborating closely with leadership to shape processes and ensure smooth project execution.

      This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.

      What you will be doing:

      • Conduct regular 1:1 meetings with assigned Campaign Operations Associates to provide ongoing feedback and coaching

      • Monitor direct report performance by regularly reviewing individual and team performance data

      • Monitor incoming task volume and use the data to make informed staffing recommendations

      • Collaborate with the COA leadership team on process updates

      • Provide on the fly support by responding to requests in Slack

      • Approve launch requests from the client team

      • Monitor and assess upcoming launch volume and communicate approvals/adjustments as needed

      • Address behavioral and performance issues with direct reports when necessary

      • Contribute to regular departmental and cross-departmental meetings

      • Take responsibility of ad hoc special projects as assigned by BizOps Leadership

      • Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere

      What we are looking for:

      • 2-3 years of experience in business operations

      • High school diploma or GED required

      • Technical skills: G Suite

      • Prior experience in training/leadership/supervisory role preferred

      • Ability to pull and interpret data using reporting software

      About Ibotta ("I bought a...")

      Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $1.8 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine.

      Additional Details:

      • This position is located in Denver, CO and includes competitive pay, paid time off, benefits package (including medical, dental, vision), Lifestyle Spending Account, Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, bagel Thursdays, snacks and occasional meals.

      • Base compensation range: $24.00 - $28.00 hourly. Equity is included in the overall compensation package. This compensation range is specific to the United States labor market and may be adjusted based on actual experience.

      • Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.

      • Applicants must be currently authorized to work in the United States on a full-time basis.

      • Applicants are accepted until the position is filled.

      • For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.

      Recruiting Agency Notice
      Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees.

      #LI-Hybrid

      #BI-Hybrid

  • About the company

      Ibotta is an American mobile technology company based in Denver, Colorado that provides cashback rebates to users for shopping at stores or purchasing products from companies that pay Ibotta a fee.

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