Marsh & McLennan Companies

Business Process Specialist, Employee Heath & Benefits


PayCompetitive
LocationAlpharetta/Georgia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R_285960
      Employer Industry: Insurance Brokerage

      Why consider this job opportunity:
      - Salary up to $108,500
      - Generous time off, including personal and volunteering days
      - Remote work flexibility with occasional travel required
      - Tuition reimbursement and professional development opportunities
      - Charitable contribution match programs and stock purchase opportunities
      - Supportive and inclusive workplace culture that values colleague well-being

      What to Expect (Job Responsibilities):
      - Collaborate with the Business Process Leader to design and implement standardized workflows across the organization
      - Support configuration of the agency management system (AMS) and document all processes and procedures
      - Participate in regional workgroups to define requirements and improve business processes, workflows, and data standards
      - Maintain documentation and business process artifacts for training and reference purposes
      - Identify knowledge gaps and facilitate successful AMS onboarding and training for regional teams

      What is Required (Qualifications):
      - Understanding of the insurance brokerage business
      - Proven critical thinking, analytical, and problem-solving skills
      - Strong organizational skills with the ability to prioritize workload and manage multiple projects
      - Flexibility and adaptability to changes in task requirements
      - Solution-focused team player with effective communication skills

      How to Stand Out (Preferred Qualifications):
      - 3+ years of experience in Employee Benefits
      - Experience with client relationship, agency, and learning management systems (CRM, AMS, LMS)
      - Ability to challenge the status quo and recommend business process improvements
      - Demonstrates a bias for action and commitment to achieving sustainable results
      - Enthusiastic engagement with cross-functional work teams and leaders

      #InsuranceBrokerage #BusinessProcessImprovement #RemoteWork #CareerGrowth #EmployeeBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.