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Job Description Summary

Job Description

• JOB TITLE: Business Support Manager - Chief Corporate Affairs Officer
• SALARY: £66,861 - £74,290
• LOCATION(S): London
• HOURS: Full Time
• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

If you think all banks are the same, you’d be wrong. We’re an innovative, constantly evolving business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose to help Britain prosper.

If you’re looking for a role that provides you with excellent opportunities to understand the Group Corporate Affairs function and the wider Group then come and join the team!

We’re looking for an ambitious and proactive team member to join the Chief Corporate Affairs Officers business support team at Lloyds Banking Group as Business Support Manager.

Reporting to the Executive Assistant, you’ll provide direct support to the Chief Corporate Affairs Officer and wider team, understanding the function and the Group, influencing key partners and contributing to the smooth running of the team.

You’ll have the unique and exciting opportunity to have a bird’s eye view of the team, building far-reaching relationships and improving your understanding of the strategic priorities of the function and wider Group.

Experience in a similar role is preferred. It’s not crucial that this has been in a Corporate Affairs function – an interest / curiosity in the area and a willingness to get stuck in is key.

You'll:

• Play a crucial part in the efficient day to day running of the Executive’s office, working alongside the Executive Assistant and Personal Assistant.
• Build positive relationships with Leaders across the team to support and understand their business areas and priorities.
• Take a leading role in monthly Leadership Team meetings and all colleague calls including agenda setting, content collation, logistics and minute taking / action tracking where relevant.
• Own the team’s communications and engagement approach including drafting internal and external communications on behalf of the Executive.
• Prepare papers and track actions to completion across GCA for key forums including Group Executive Committee and Board.
• Undertake ad-hoc projects and recommend solutions / actions as asked by the Executive and/or Executive Assistant.
• Support the team’s people and culture ambitions, supporting the leadership team to deliver key activity.
• Engage key partners including the Group Chief Executive Office and those of other GEC members to stay ahead of emerging matters.
• Champion the team and provide counsel and challenge to ensure the function is appropriately represented and adaptable.
• Challenge internal processes, working closely with the Operations team to support GCA in keeping things simple and avoid unnecessary bureaucracy.

You’ll have:

• Experience in a Business Support capacity and in managing high workloads.
• An interest and/or experience in communications and a passion for engaging a wide audience.
• A strong attention to detail.
• Excellent organisational skills and an ability to prioritise effectively, handling competing demands.
• A proven understanding of Microsoft Teams and its functionality (and that of the future!).
• Experience in paper production, minute taking and action tracking.
• A good track record of building strong, positive relationships with others.
• A knowledge of social media and internal communication channels with a desire to support the Director in building his presence internally and externally.
• A passion for people.
• A creative approach, looking to the future and bringing new insights and ways of working to the table.
• Strong team spirit and proactivity – there are busy times we all need to pull together!

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 Days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.