• Job Description

  Req#: JR-1020071

  Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

  We are one of Canada’s leading comprehensive universities and a Top Employer in Hamilton-Niagara. Brock has been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity compiled by Forbes and Statista. We are an inclusive, welcoming community that offers a wide range of unique career opportunities.

  Ignite new possibilities for your career. Break through at Brock.

  Post End Date:

  February 25, 2025 at 11:59 PM

  This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

  About the Role:

  Reporting to the IT Manager, Enterprise Solutions, Student & Administrative Systems the Business Systems Analyst advances, configures and integrate s University en terprise solutions by using systems analysis design, implementation, development and software solutions support skills . The incumbent will enhance and streamline systems, provide data and analytic solutions, configure systems and business processes and develop integrations into existing and third-party systems to support the University. The analyst will also be responsible for resolving complex problems and providing comprehensive recommendations and solutions.

  T he Business Systems Analyst will:

  • Configure systems and business processes, working as part of a team to enhance and streamline systems;

  • Develop and maintain systems solutions to meet the needs of the University;

  • Provide development specifications for new development as well as enhancements and maintenance of existing systems;

  • Provide maintenance support for systems, identifying problems, and working with developers and end users as necessary to resolve production problems;

  • Implement application solutions that are reliable and secure;

  • Document and ensure proper sign-off of access requests;

  • Provide advice and technical expertise in generating complex reports;

  • Test and provide quality assurance measures, working with DBA, developers, and stakeholders;

  • Complete all work tickets as required , using tracking software to provide a maintenance record for all changes; co-ordinate and share relevant information as necessary;

  • Serve as lead analyst/project leader for small projects and enhancements of enterprise solutions, directing the work of other team members as required ;

  • Plan and schedule project deliverables, goals, and milestones;

  • Work with customers to discuss system problems, propose enhancements and new projects, and define and refine business processes;

  • Develop a good understanding of customer’s business practices to ensure usability and acceptance of software applications and systems;

  • Maintain a broad knowledge of state-of-the-art technology, software, and development methodologies.

  Key S kills and Experience :

  • A Bachelors degree or college diploma in a related field;

  • Experience with analysis and support of IT business processes, including configuring and imp le menting systems, working in a team, extr acting and analyzing data using database tools (e.g., SQL), and designing and developing integrations;

  • Understanding of the University’s systems, information and business requirements ;

  • Familiar with using industry standard project management methodology (i.e. PRINCE2, PMP);

  • Strong understanding of, and ability to use, object oriented and database programming languages, including but not limited to, SQL, VB.Net , ASP.Net , Java, EDI, Web Services, XML, XSLT, C#, Model-View-Controller (MVC) Frameworks or other integration technologies;

  • Competent and proficient understanding of office productivity applications including, but not limited to, Microsoft Word, Excel, Visio, SharePoint and Project;

  • Ability to design, develop, and implement custom integrations and web pages;

  • Ability to work with Databases to analyze data using SQL;

  • Ability to document systems and business processes using a variety of methods and tools;

  • Knowledge of Service Oriented Architecture Concepts;

  • Written and oral communication skills with strong interpersonal skills;

  • Ability to negotiate solutions that can be effectively implemented;

  • Strong analysis, troubleshooting, and problem-solving capabilities;

  • Ability to manage time and set priorities working with multiple users, tasks, projects and tight deadlines.

  Preferred or Asset Skill s:

  • Experience with Workday ERP integrations using Cloud Connect Studio, EIB, or Web Service Calls;

  • Experience with other relevant ERP integrations using EDI, XML, XSLT, Java, .Net or Web Service Calls;

  • Experience with BI design, development and maintenance of large/complex business intelligence solutions using leading BI software (e.g. Power BI, Excel, SQL Server Reporting Services);

  • Experience with ETL design, development and maintenance of large/complex data warehouses using leading ETL software (e.g. Power BI, SQL Server Integration Services);

  • Experience with OLAP design, development and maintenance of large/complex data warehouses using leading OLAP software (e.g. SQL Server Analysis Services);

  • Architect SharePoint solutions that support client business objectives ;

  • Good understanding of SharePoint Online, Office365 and SharePoint Designer capabilities (administration, configuration and customization);

  • Understanding of accessibility requirements (AODA);

  • Understanding of software development life cycle methodologies;

  • Financial, Human Resources, and Student Information, software application experience;

  • Demonstrated ability to comprehend large and complex systems;

  • Relevant courses in Project Management , Enterprise/Business/Information Architecture and current development tools.

  Salary and Total Rewards:

  • Job Grade l , Salary Scale ( $ 62,580-$107,280)

  • Target Hiring Range: $62,580-$66,500

  • T his is a permanent position that includes :

  • Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage.

  • Pension Plan: Enrollment eligibility in the Brock University Pension Plan.

  • Vacation: Up to 3 weeks per year, in addition to university holidays.

  • Flexible Work Arrangements: Hybrid work schedule available .

  • Professional Development: Eligibility for the Brock Tuition Waiver Program.

  We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy . As a student-centered organization, all employees are required to work on campus as needed.

  Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups .

  We are committed to inclusive and barrier-free recruitment, and we accommodat e the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code . Please contact talent@brocku.ca if you require a disability related accommodation so we can ensure you r participation needs are met.

  Brock University does not use AI Technology at any stage of the recruitment process.

  We appreciate all applications received . C andidates that are selected for an interview will be contacted.

  Learn more about Brock University by visiting www.brocku.ca .

• About the company

  Brock University is a public research university in St.

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