• Job Description

  Req#: CAGEC006014
  • Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations.
  • Conducts all transactions in a confidential manner.
  • Performs all types of money-handling functions including check cashing and converting coin, tokens, and gaming chips into currency.
  • Counts money and chips and reconciles banks.
  • Orders currency to refill supplies.
  • Accepts, delivers, and issues credit card cash to customers.
  • Dispenses coins/chips to other cashiers.
  • Processes funds transactions for the cashiering department and other casino personnel.
  • Performs transactions under surveillance.
  • Processes new check cashing applications.
  • Records information regarding transactions on reports and forms.
  • Maintains internal controls with reports describing errors and discrepancies.
  • Collaborates with work-group and all support departments to ensure player satisfaction.
  • Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems.
  • Works with team members to achieve common goals.
  • Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances.
  • Maintains confidentiality of all player accounts.
  • Maintains security and confidentiality of files, records, and lists.
  • Other cash handling job functions as requested.

  Knowledge, Skills, & Abilities

  • Must be able to work independently.
  • Must be able to sit, stand or walk for long periods of time (4 hours).
  • Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
  • Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
  • Respond to visual and aural cues.
  • Must have the manual dexterity to operate a computer and other necessary office equipment.
  • Must be able to tolerate areas containing dust, loud noises and bright lights.
  • Must be able to work varied shifts, weekends and holidays as needed.
  • Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
  • Ability to speak distinctly and persuasively.
  • Must be able to read, write, speak, and understand English

  Education & Experience Requirements

  • Must have a high school diploma or GED
  • Must be at least 21 years of age
  • Must present a well-groomed appearance
  • Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator
  • One year previous United States currency money handling work experience preferred
  • Must read, write, speak, and understand English
  • Must be willing to serve customers from a variety of backgrounds
  • Must be willing to work nights, weekends, and holidays and work overtime
  • Able to pass mandated regulation and department testing

  License Requirements

  • Ability to obtain a Gaming Occupational License within the State of Ohio

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Jack Entertainment is a gaming, hospitality, and entertainment company based in Cleveland, Ohio.

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