• Job Description

  Req#: 7259

  Overview

  Why We Need Your Talents:

  The Cage Manager assist with managing the overall operations of the Cage department. Cage Manager is accountable and responsible all Cage personnel in the performance of their duties to ensure that all guests have an enjoyable gaming experience.

  Responsibilities

  Where You'll Make an Impact:

  • Keeps the Cage Director informed of any relevant information regarding Cage activities/irregularities.
  • Operates computers and machines used in the processing of all monies.
  • Ensures that any unusual circumstances will be researched, documented, and notified to management and/or surveillance.
  • Assist with developing and managing operational budget, also assisting minimizing operating cost.
  • Must be aware of and reinforce safety and accident prevention. Must ensure team members immediately report all accidents and complete necessary accident forms.
  • Conducts initial orientation session with all new cage team members, reviewing all company and departmental policies/procedures and ensures proper training.
  • Interviews, hires, counsels, and evaluates Main Banker, Supervisors and Shift Managers.
  • Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and Maryland Lottery & Gaming Control Agency.
  • Monitors appearance and presentation of Cage, Main Bankers, Supervisors and Shift Managers.
  • Continually evaluates Cage operations and makes recommendations to enhance efficiency and effectiveness.
  • Oversees weekly team member schedules to ensure adequate staffing during peak volume periods and less staffing during low utilization periods.
  • Conducts frequent team member meetings with the Cage Shift Managers to review and discuss various policies and procedures, address problems and concerns, and use as a tool in building teamwork.
  • Resolves disputes that subordinate Cage Shift Managers are not able to resolve or refers the problem to the Cage Director or Human Resources if still unable to resolve.
  • Work in conjunction with Credit Department, reviewing credit activities including processing credit applications, access to sensitive information and collection of delinquent accounts.
  • Other duties as assigned.

  Qualifications

  Must-Haves:

  • Three or more years’ experience in a casino cage operation, with prior supervisory experience preferred.
  • A broad variety of tasks and deadlines requires an irregular work schedule.
  • Strong knowledge of all essential cage functions.
  • Possess good verbal and written communication skills.
  • Strong leadership, organizational, and mature judgement skills.
  • Typing skills and 10-Key and computer data entry skills.
  • Money handling and basic math skills.
  • Ability to be a TEAM player.
  • Must be able to work flexible schedule, weekends, and holidays.
  • Ability to obtain and maintain all necessary licensing.

  Physical Requirements:

  • 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees
  • Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk.
  • Must occasionally lift and/or move up to 30 pounds.
  • Frequently required to push or pull up to 300 pounds.
  • Ability to work in a confined space without the ability to enter or exit freely.
  • Frequently required to stand (long periods of time), stoop, crouch or kneel.
  • Ability to interact with others while maintaining a courteous and positive demeanor.
  • Exposure to bright lights, alcohol, smoke filled environment and high noise level.

  What We Offer

  Perks We Offer You

  • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
  • Generous retirement savings options are available.
  • Free uniforms
  • Free parking
  • Discounted meals
  • Service and Attendance bonuses
  • Tuition reimbursement
  • Discounts on hotels, theme parks, travel, and more!

  Life at Live!

  • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.

• About the company

  One of the largest gaming, retail and entertainment destinations in the country with slot machines, table games, nationally-acclaimed restaurants and a luxury AAA Four Diamond rated hotel.

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