Overview

Job Title: Cage Supervisor

Salary: $55,000 +

Status: Full Time

Shift: Swing & Graveyard

Lead with impact in our vibrant casino as a Cage Supervisor! Oversee and coach your team, ensuring top-notch guest service and strict compliance with gaming regulations. Resolve issues, keep the team informed on promotions, and handle cash with precision. Maintain a clean, safe work area and make key decisions to drive success. If you're ready to lead a high-energy team and thrive in a fast-paced environment, apply now and elevate your career with us.

Responsibilities

The cage handles most of the major gaming transactions in the casino. This position oversees the daily operations of the Cage and supervises the Cage team. They must ensure the highest level of guest service and guest satisfaction is maintained and that internal and external guests are assisted in a timely manner and with accuracy.

• Supervises, trains, coaches and disciplines Cage team.
• Ensures compliance with Company policy and gaming regulations
• Assists with resolving guest service and Team Member Issues
• Ensures the Cage team is well informed regarding casino operations and marketing promotions
• Processes documentation based on current Company policy and gaming regulations
• Checks guests for proper identification
• Maintain a tidy and safe work area
• Absolute highest level of guest service at all times
• Accuracy with cash, chip handling and documentation organization
• Must make decisions based upon current Management directions
• Knowledgeable of current and upcoming promotions
• Communicates to other shifts and management

Qualifications

• Ability to obtain and maintain a Colorado Support Gaming License.
• Prior supervisory experience required
• Cash handling experience preferred
• Basic proficiency with computers and 10-key.
• Must be able to perform duties for a shift in a standing position.
• Must be able to walk, sit, squat and reach with hands and arms.
• Must be able lift heavy items

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

• Paid Time Off
• 6 Observed Holidays and Holiday Pay
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

• 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
• 80% Subsidized Bus Transportation Options
• Free Covered Parking
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
• Career Development and Advancement Programs
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
• Team Member Hotel, Retail and Spa Discounts

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com.

As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.