Spire Orthopedic Partners

Call Center Agent

7 days ago

Pay$18.85 - $23.55 / hour
LocationPeabody/Massachusetts
Employment typeOther

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  • Job Description

      Req#: 196266
      Employer Industry: Orthopedic Healthcare Services

      Why consider this job opportunity:
      - Salary up to $23.55 per hour
      - Excellent growth and advancement opportunities within the organization
      - Access to a diverse network of practitioners
      - Competitive compensation and generous PTO
      - Comprehensive benefits package including health, dental, vision, and 401(k)
      - Dynamic and supportive work environment

      What to Expect (Job Responsibilities):
      - Serve as the initial point of contact in the call center for new and current patients
      - Manage calls from patients requiring medical care and gather necessary information
      - Create, update, and access confidential patient data in the electronic medical record (EMR) system
      - Facilitate the appointment process by ensuring accurate and complete documentation
      - Communicate effectively with all departments to minimize wait times and enhance customer service

      What is Required (Qualifications):
      - High School Diploma or Equivalent required
      - Friendly and professional phone presence with strong communication skills
      - Detail-oriented and organized with the ability to handle multiple calls and tasks
      - Previous experience in a call center or healthcare services is a plus
      - Experience with electronic medical records (EMR/EHR) preferred

      How to Stand Out (Preferred Qualifications):
      - Previous experience in a healthcare call center environment
      - Familiarity with electronic medical records (EMR/EHR) systems
      - Ability to thrive in a fast-paced and supportive team environment

      #OrthopedicHealthcare #CustomerService #CareerGrowth #CompetitiveCompensation #HealthcareJobs

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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