Six Flags

Call Center Agent


Pay$16.00 / hour
LocationQueensbury/New York
Employment typePart-Time

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  • Job Description

      Req#: CALLC014787

      Why Work for Us?

      • Pay Rate: $16.00/hr
      • Flexible scheduling
      • Workplace built on FUN!
      • Real world experience
      • Leadership and growth opportunities
      • Exclusive employee only events
      • Discounts on food and merchandise
      • Discounted partnerships with local businesses
      • FREE unlimited access to all Six Flags Theme Parks

      Essential Duties and Responsibilities:

      • Prepare daily arrivals, inclusive of daily memos
      • Process advanced deposits
      • Attend to correspondence receipts
      • Research daily reservations/refunds
      • Respond to brochure requests
      • Handle Gift Certificate inquiries, sales, and processing
      • Be up-to-date on current offerings within hotel, waterpark, and local area
      • Be sure supplies and equipment is adequate and organized
      • Be up-to-date of all special event packages and rates
      • Answer room reservation calls and be prepared to give rates and describe rooms and various packages
      • Print confirmations for guests, check over for accuracy, and mail out
      • Input rooming lists
      • Run arrivals for current day
      • Complete call-tracking sheets
      • Be aware of availability of Hotel for current day verses competing hotels and their rates

      Skills and Qualifications:

      • High School diploma or equivalent
      • Computer experience
      • Prior customer services experience required
      • Must be able to speak, understand, read and write English
      • Should have an enthusiastic and service-oriented attitude
      • Basic knowledge of OPERA System preferred
      • Ability to share all possible hotel and waterpark knowledge as trained
      • Ability to handle multiple tasks in a fast paced environment
      • Knowledgeable of property and waterpark information
      • Possess organizational skills and attention to detail
      • Must be able to work weekends, holidays, and other shifts as necessary

      Other Functions: All other duties assigned or necessary to support the resort as a whole

      Equal Opportunity Employer
      This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • About the company

      Six Flags Entertainment Corporation, more commonly known as Six Flags or as Six Flags Theme Parks, is an American amusement park corporation, headquartered in Arlington, Texas.

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