Emerson Hospital

Call Center Agent- Remote After Training Full Time, 8:00am-4:30pm


PayCompetitive
LocationConcord/Massachusetts
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 12496
      Employer Industry: Healthcare Services

      Why Consider this Job Opportunity:
      - Salary up to $50,000
      - Opportunity for career advancement and growth within the organization
      - Comprehensive benefits package including health insurance and retirement plans
      - Supportive and collaborative work environment
      - Chance to make a positive impact on patient access and satisfaction
      - Training provided to enhance skills and knowledge

      What to Expect (Job Responsibilities):
      - Facilitate patient access into hospital and clinical systems through scheduling, pre-registration, insurance verification, and payment collection
      - Utilize knowledge of third-party payors and Medicare billing practices
      - Provide primary customer service to patients and their families
      - Conduct insurance verification and billing practices
      - Maintain confidentiality of patient information

      What is Required (Qualifications):
      - High school diploma or equivalent; Associates degree preferred
      - Minimum of 1-3 years experience in Registration, Hospital Billing, and Scheduling
      - Certified Healthcare Access Associate preferred
      - Computer proficiency
      - Ability to read, write, and communicate in English

      How to Stand Out (Preferred Qualifications):
      - 0-2 years of experience in a similar healthcare access role
      - Additional certifications in healthcare administration
      - Bilingual in English and Spanish

      #HealthcareServices #PatientAccess #CareerGrowth #InsuranceBilling #CustomerService

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Welcome to Emerson Hospital. Located in Concord Massachusetts, Emerson is a full-service, non-profit community hospital known for its outstanding nursing care and specialty patient centers.