U-Haul

Call Center Agent/Reservations


PayCompetitive
LocationGrand Prairie/Texas
Employment typeOther

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  • Job Description

      Req#: R221298
      Employer Industry: Moving and Transportation Services

      Why consider this job opportunity:
      - Career stability with opportunities for advancement within the organization
      - Comprehensive benefits including health insurance, life insurance, and a 401(k) Savings Plan
      - Paid holidays, vacation, and sick days, if eligible
      - Discounts on various products and services, including Apple products and hotels
      - Access to wellness programs such as gym reimbursement and a Mindset App Reimbursement
      - Supportive team environment focused on customer service and dynamic daily tasks

      What to Expect (Job Responsibilities):
      - Assist with calls from and to customers, providing outstanding service
      - Support field team members and U-Haul dealerships with equipment and reservation management
      - Direct incoming customers' equipment to appropriate areas based on demand and productivity
      - Review reports to aid in effective placement of equipment and customer reservations
      - Assist with the Company’s U-Box portable storage product

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Working knowledge of office equipment including multiline phones and email
      - Proficient in customer service, time management, and multitasking
      - Strong phone etiquette and communication skills

      How to Stand Out (Preferred Qualifications):
      - Previous experience in a customer service role, particularly in a fast-paced environment
      - Familiarity with reservation management systems or logistics operations
      - Ability to work collaboratively in a team-oriented setting

      #MovingServices #CustomerService #CareerGrowth #HealthBenefits #TeamEnvironment

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. U-Haul is the largest installer of permanent trailer hitches in the automotive aftermarket industry and is the largest retailer of propane in the U.S.

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