CVS Health

Call Center Pharmacy Technician


Pay$17.00 - $31.30 / hour
LocationChicago/Illinois
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R0599944
      Employer Industry: Health Solutions

      Why consider this job opportunity:
      - Salary up to $31.30 per hour
      - Comprehensive benefits package including affordable medical plans, 401(k) with company matching, and employee stock purchase plans
      - Opportunity for career advancement from Pharmacy Technician I to II and beyond within the organization
      - Supportive and collaborative work environment focused on employee wellness and development
      - Flexibility of remote work with a distraction-free and private home office setup
      - Access to no-cost wellness programs, counseling, and financial coaching for all colleagues

      What to Expect (Job Responsibilities):
      - Field inbound calls for refill requests, investigate refill statuses, and fulfill medication renewal requests
      - Contact patients to assist them in obtaining medication refills from various pharmacies
      - Make outbound calls to pharmacies on behalf of patients when necessary
      - Coordinate with care teams to address barriers preventing patients from receiving refills
      - Document patient requests and updates accurately in electronic platforms

      What is Required (Qualifications):
      - Minimum 1 year of retail pharmacy experience
      - Active Pharmacy Technician License in the state of residence
      - Certified Pharmacy Technician (CPhT) certification
      - High school diploma or equivalent
      - US work authorization

      How to Stand Out (Preferred Qualifications):
      - Bilingual in Spanish; medical Spanish is a plus
      - Strong working knowledge of MS Office and Google Suite
      - Demonstrated ability to deliver high-quality customer service
      - Experience in a remote work environment

      #HealthSolutions #PharmacyTechnician #RemoteWork #CareerAdvancement #EmployeeBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.

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