IQVIA
Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)
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Job Description
- Req#: R1488768
Employer Industry: Life Sciences and Healthcare
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time position with the employer
- 100% remote work from home flexibility
- Supportive and collaborative work environment focused on patient care
- Chance to make a positive impact on patients' access to therapies
What to Expect (Job Responsibilities):
- Serve as the primary Call Center contact for patients, pharmacies, and medical professionals utilizing the Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other available means of contact
- Quickly assess user issues and provide first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate area
- Recognize operational challenges and suggest recommendations to management as necessary
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Minimum of 3 years of call center experience
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bi-lingual (English/Spanish) is a plus
#LifeSciences #HealthcareJobs #RemoteWork #CallCenter #PatientSupport
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
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