• Job Description

  Req#: 32692299326
  Employer Industry: Financial Services
  
  Why consider this job opportunity:
  - Salary up to $70,300 per year, based on qualifications
  - Comprehensive benefits including medical, dental, and vision effective from the date of hire
  - 401(k) plan with matching and profit-sharing options
  - Paid holidays and a generous Paid Time Off program
  - Employee loan discounts and annual wellness benefits
  - Opportunity to work for one of the most successful credit unions in the country
  
  What to Expect (Job Responsibilities):
  - Handle member service engagements through phone calls, chat, video calls, and secured emails in a professional manner
  - Address member inquiries regarding accounts, loans, and credit union products and services
  - Identify and recommend product or service options that best fit members' needs
  - Resolve or escalate complaints through appropriate channels
  - Process member requests, including funds transfers, stop payments, and card replacements
  
  What is Required (Qualifications):
  - Minimum of two (2) years of relevant experience in a financial institution
  - Call center or strong member telephone experience is required
  - Bachelor's degree in Business Administration, Accounting, Finance, or equivalent experience
  - Knowledge of standard accounting practices and regulations in financial institutions
  - Excellent written and verbal communication skills
  
  How to Stand Out (Preferred Qualifications):
  - Experience working in a fast-paced call center environment
  - Strong attention to detail with a high level of accuracy
  - Proficient in Microsoft applications and ability to learn new software quickly
  - Self-motivated with the ability to multi-task effectively
  - Good credit history
  
  #FinancialServices #CustomerService #CareerOpportunity #CompetitivePay #EmployeeBenefits
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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