Lap of Love Veterinary Hospice
Call Center Representative
Pay$15.00 / hour
LocationLouisville/Kentucky
Employment typeOther
This job is now closed
Job Description
- Req#: B015C0E431
Employer Industry: Veterinary Care
Why consider this job opportunity:
- Salary up to $17.00 per hour
- Opportunity for career advancement and growth within the organization
- Remote work from home flexibility
- Comprehensive benefits package including health insurance, mental health support, and gym memberships
- Generous paid time off and parental leave
- Chance to provide compassionate end-of-life care for pets and their families
What to Expect (Job Responsibilities):
- Provide exceptional customer service to pet families
- Answer a high volume of customer service calls in a remote environment
- Document pet's medical information accurately and schedule appointments
- Guide emotional conversations in a calm and peaceful manner
- Adhere to productivity, quality, and performance standards
What is Required (Qualifications):
- Experience in high call volume, customer service, or call center environments
- Ability to learn custom software and programs quickly
- High attention to detail and adaptability to new processes
- Previous work-from-home experience or minimal peer interactions
- Must attend mandatory 4-week training program at the beginning of employment
How to Stand Out (Preferred Qualifications):
- Bilingual background
- Previous call center experience
- Experience in veterinary care or working with animals
#VeterinaryCare #CustomerService #RemoteWork #CompassionateCare #CareerOpportunity
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