Liberty Military
Call Center Representative *NOT REMOTE/Shift 1pm-9:30pm & Weekends*
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Job Description
- Req#: 17278
Employer Industry: Property Management for Military Housing
Why consider this job opportunity:
- Salary up to $26.00 per hour
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including medical, dental, and vision insurance
- Employee Stock Ownership plan and Incentive Bonus Program
- Supportive and collaborative work environment
- Commitment to professional development with over 150 hours of training annually
What to Expect (Job Responsibilities):
- Provide customer service and assistance to residents by addressing their needs and concerns
- Act as a liaison for maintenance requests, ensuring proper resolution and communication
- Maintain service levels by answering calls within 30 seconds or less
- Perform various administrative tasks, including data entry and email communications
- Contact emergency maintenance personnel and public service organizations as needed
What is Required (Qualifications):
- High school diploma or GED required
- Minimum 6-12 months of customer service experience
- Flexible schedule to include weekends and/or evenings
- Experience in a call center and data management environment
- Proficiency in MS Office (Word, Excel, Outlook) and typing skills (minimum 35 wpm)
How to Stand Out (Preferred Qualifications):
- Understanding of resident needs and knowledge of property locations
- Excellent verbal skills and exceptional listening and call control techniques
- Aptitude to handle challenging telephone call situations
- Ability to accurately and efficiently process information and tasks
#PropertyManagement #CustomerService #CareerOpportunity #CompetitivePay #ProfessionalDevelopment
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
At Liberty Military Housing we are dedicated to providing the best in military housing. To learn more about our communities, please visit our website.
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