IQVIA
Call Center Representative / Pharmacy Tech Support (Remote-Friendly anywhere in the US)
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Job Description
- Req#: R1488757
Employer Industry: Biopharmaceutical and Healthcare Services
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for career advancement and potential conversion to a full-time role
- Work remotely from home, providing flexibility in your work environment
- Diverse corporate culture that celebrates teamwork and inclusiveness
- Chance to make a positive impact by supporting patients in need of therapies
What to Expect (Job Responsibilities):
- Serve as the primary call center contact for patients, pharmacies, and medical professionals utilizing the program
- Provide initial support for customer requests via telephone, email, fax, or other contact methods
- Assess user issues and deliver first-level support for problem resolution
- Document resolutions and escalate unresolved issues to appropriate areas
- Suggest operational improvements to management as necessary
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification required
- Minimum of 3 years of call center experience preferred
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bilingual (English/Spanish) is a plus
- Experience in patient support programs or related fields
#Biopharmaceuticals #HealthcareServices #RemoteWork #PatientSupport #CareerOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
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