IQVIA
Call Center Representative / Pharmacy Tech Support (Remote-Friendly anywhere in the US)
7 days agoWhat's your preference?
Job Description
- Req#: R1488757
Employer Industry: Healthcare and Life Sciences
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time employee after the contract period
- 100% remote work flexibility
- Supportive and inclusive corporate culture that values diversity
- Chance to make a positive impact on patient access to therapies
- Comprehensive training and support provided by the employer
What to Expect (Job Responsibilities):
- Serve as the primary Call Center contact for patients, pharmacies, and medical professionals utilizing an Opus Health program
- Handle customer requests via telephone, email, fax, and other available means of contact
- Assess user issues and provide first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate area
- Recognize operational challenges and make recommendations to management
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Minimum of 3 years of call center experience
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bilingual (English/Spanish) is a plus
#Healthcare #CallCenter #RemoteWork #PharmacySupport #CareerOpportunityAbout the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
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