Employer Industry: Healthcare Services

Why Consider this Job Opportunity:

- Competitive pay and generous compensation package
- Professional development and tuition reimbursement opportunities
- Remote work flexibility
- Abundant benefits, including high quality, low cost medical/dental and robust paid time off
- Opportunity for career advancement and growth within the organization
- Positive and fast-paced work environment

What to Expect (Job Responsibilities):

- Respond to physician and community provider needs to ensure appropriate and timely access to care for patients
- Provide prompt responses to appointment requests via telephone, fax, and online portals
- Engage directly with patients to support timely and appropriate appointment scheduling
- Accurately document patient and physician information using Baystate clinical and administrative computer programs
- Utilize quality/process improvement strategies in daily activities

What is Required (Qualifications):

- High School Diploma, GED, or HiSET
- Customer service experience preferred
- Typing speed of more than 25 words per minute
- 2 years prior experience in a physician office or customer service setting
- Completed or willing to complete a medical terminology course within one year of hire

How to Stand Out (Preferred Qualifications):

- None listed

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.