• Job Description

  Req#: 11761
  **Employer Industry:** Eyecare Services
  
  **Why Consider this Job Opportunity:**
  - Comprehensive benefits package including medical, dental, and optical coverage
  - Salary up to competitive industry standards
  - Paid holidays and generous paid time off
  - Team-oriented working environment where you are seen, heard, and respected
  - Clear career ladder opportunities for professional growth
  - No late evenings or major holidays required
  
  **What to Expect (Job Responsibilities):**
  - Answer incoming phone calls promptly and accurately
  - Read and interpret Explanation of Benefits (EOBs)
  - Ensure patient information, including billing details, is accurate
  - Research authorization benefits with insurance companies or online resources
  - Process refund requests from patient inquiries
  
  **What is Required (Qualifications):**
  - Minimum educational requirement: High School Diploma or GED; some college preferred
  - At least one year of ophthalmology billing experience
  - Strong communication and interpersonal skills
  - Experience with Electronic Health Records (EHR) and Electronic Practice Management (EPM), with NextGen preferred
  - Basic computer knowledge, including Microsoft Office
  
  **How to Stand Out (Preferred Qualifications):**
  - Prior customer service or call center experience
  - Knowledge of insurances and/or healthcare experience
  - Well-organized with attention to detail and ability to multi-task
  - Personable and empathetic towards patient needs and concerns
  
  #EyecareServices #CustomerService #CareerOpportunity #HealthcareJobs #RemoteWork
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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