Employer Industry: Construction

Why consider this job opportunity:
- Salary up to $43.90 per hour
- Comprehensive benefits package including medical, dental, and vision insurance
- $0 Deductible Platinum Plus Medical Insurance Plan (90% employer paid)
- Opportunities for career growth and promotional advancement
- Flexible work arrangements with fully remote options
- Employee perks and discounts, including Broadway shows

What to Expect (Job Responsibilities):
- Initiate or handle calls with customers, providing assistance and solutions
- Help customers improve their financial position by understanding their situation and responding empathetically
- Educate customers on account terms and payment plans
- Negotiate and offer repayment solutions that suit both the consumer and the business
- Document accounts accurately for proper follow-up

What is Required (Qualifications):
- High school diploma or GED
- Customer service experience, preferably in a call center or similar role
- Strong typing skills and proficiency in the Windows operating system
- Ability to work independently and in a team environment
- Excellent communication and problem-solving skills

How to Stand Out (Preferred Qualifications):
- Knowledge of financial concepts and familiarity with accounts receivable and payable processes
- Understanding of medical terminology and billing procedures
- Ability to successfully pass a criminal background check and drug screen

#Construction #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

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