Employer Industry: Financial Services

Why Consider this Job Opportunity:
- Salary up to $43.90 per hour
- Attractive benefits package, including medical, vision, and life insurance
- $0 Deductible Platinum Plus Medical Insurance Plan with 90% employer contribution
- Flexible work arrangements with fully remote options available
- Opportunities for career growth and promotional advancement
- Employee perks and discounts, including access to Broadway shows

What to Expect (Job Responsibilities):
- Initiate or handle calls with customers, providing support and solutions
- Assist customers in improving their financial position through empathetic communication
- Educate customers on account terms and payment plans
- Negotiate repayment solutions that align with consumer needs and business objectives
- Maintain accurate documentation of accounts for proper follow-up

What is Required (Qualifications):
- High school diploma or GED
- Proficiency in the Windows operating system
- Strong typing skills
- Previous customer service experience
- Familiarity with accounts receivable and accounts payable processes

How to Stand Out (Preferred Qualifications):
- Prior experience in a call center or similar role
- Understanding of medical terminology and billing procedures
- Knowledge of financial concepts
- Ability to work independently and as part of a team
- Excellent communication and problem-solving skills

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