Global Payments

Call Center Representative - Remote (US Based) - $15p/hr & Amazing Day 1 Benefits


PayCompetitive
LocationPlano/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R0064012
      Employer Industry: Payment Solutions

      Why consider this job opportunity:
      - Salary up to $15 per hour
      - Comprehensive benefits package including medical, dental, and vision care
      - Opportunity for career advancement and growth within the organization
      - Flexibility to work primarily remote within the United States
      - Supportive and collaborative work environment
      - Chance to make a positive impact on fraud prevention and customer safety

      What to Expect (Job Responsibilities):
      - Respond to 25 or more account inquiries per hour, providing scripted responses to alerts generated within fraud detection queues
      - Assist with the completion of lost or stolen reports, including blocking and transferring compromised accounts
      - Begin to develop skills in identifying fraudulent credit card activity through training and research
      - Work flexible hours, including mornings, afternoons, nights, and weekends, as this is a 24/7 call center
      - Maintain accurate documentation of all information necessary for investigations

      What is Required (Qualifications):
      - High School Diploma or Equivalent
      - At least 6 months of high-volume call center experience (onsite or remote) within the last 2 years
      - Ability to work on camera during work hours
      - Willingness to follow detailed instructions and established procedures
      - Ability to work under close supervision

      How to Stand Out (Preferred Qualifications):
      - Previous work experience in a fraud or banking-related field

      #PaymentSolutions #FraudPrevention #RemoteWork #CareerOpportunity #CustomerService

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Global Payments Inc. is an American company providing financial technology services globally.

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