Access 2 Interpreters

Call Center Representative/Dispatcher/Scheduler/Quality Control 3pm - 11pm ($22.00/hr)


Pay$22.00 / hour
LocationColumbus/Ohio
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 1458815

      Dispatcher/Scheduler/Quality Control 3pm - 11pm ($22.00/hr)

      We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.

      We want someone who

      • Has a keen eye for detail and an eagerness to learn
      • Is flexible and can keep up in a fast-paced environment
      • Is a team player
      • Takes initiative and can multi-task
      • Communicates professionally and efficiently in person and over the phone

      If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE.

      Responsibilities and Duties

      Upon hire, our candidate will

      • Manage a high volume of phone calls
      • Schedule multilingual interpreters for assignments
      • Conduct inspections and ensure quality control
      • Collect, enter, and analyze data
      • Submit reports
      • Monitor and review progress and accuracy
      • Complete a background check and pass a drug screen

      Qualifications and Skills

      We need someone who

      • Has a high school diploma and customer service/dispatch experience
      • Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
      • Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)
      • Is willing to work from the office

      Benefits

      Our employee benefits include

      • Paid holidays after 90 days
      • Ten (10) days of Paid Time Off after 90 days
      • Medical, Dental, Vision, and Life
      • 401K and Profit Sharing
      • Free parking
  • About the company

      Columbus Interpretation Company & Translation Services

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