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Job Description
- Req#: JR8121
Extraordinary employee experience
Flexible schedule
Work from home in Costa Rica
Fitness subsidy
Education subsidy
Outdoor days (paid days to enjoy outdoor activities)
L.L.Bean products employee discount
Asociación solidarista
Life and medical insurance
Company doctor
English Level: C1 (advanced verbal and written)
Strong listening skills
Customer Service oriented (respectful, friendly, proactive, courteous, etc)
High attention to detail
Ability to make decisions quickly
No specific career is required
No experience required (Call Center experience is a plus)
Responsible for answering incoming customer calls, taking orders, utilizing company policies and resources to solve customer issues, and directing calls to the managerial team when necessary.
Our Call Center Representatives are the first point of contact for customers’ product concerns
Engages with customers and is always ready to offer information on merchandise and services.
We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.
We are hiring new Call Center Representatives!
This is a permanent position with a flexible schedule.
Choose the amount of hours you work after training from 30 to 48 hours per week!
Position Purpose: Takes incoming customer calls, places orders and answers questions; striving for total satisfaction with each customer.
We offer:
About you:
About the role:
This is a CR-based position. To be considered, please be aware that you must be currently authorized to work in Costa Rica.
If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit llbeancareers.com to learn more.
Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because the uniqueness of each individual makes L.L.Bean better.
About the company
10889 LLBean is an American, privately held retail company founded in 1912 by Leon Leonwood Bean.
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