VieMed

Call Center Specialist


PayCompetitive
LocationJackson/Tennessee
Employment typeFull-Time

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  • Job Description

      Req#: CALLC002735
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Work remotely with a flexible schedule
      - Supportive and collaborative work environment
      - Chance to provide quality customer service and make a positive impact on patient experience
      - Professional development opportunities available

      What to Expect (Job Responsibilities):
      - Handle phone calls in a timely and professional manner
      - Provide accurate and consistent information to customers and patients
      - Exhibit quality customer service and support in all interactions
      - Maintain professional interactions with employees, patients/customers, referral sources, and vendors
      - Perform other duties as assigned by management

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Must have a high-speed internet connection and a conducive environment for phone etiquette
      - Exceptional verbal communication skills with proper phone etiquette
      - Ability to maintain professionalism and confidentiality in any situation
      - Organized and structured approach to responsibilities

      How to Stand Out (Preferred Qualifications):
      - Customer service experience is preferred
      - Previous experience in durable medical equipment (DME), healthcare billing/CSR, patient intake, or call center is a plus
      - Familiarity with computers and data entry with high accuracy
      - Efficient use of technology and software

      #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #ProfessionalDevelopment

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      We make home respiratory care simple, effective, and stress-free with innovative treatment plans and dedicated specialists on call 24/7.

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