Community Health Center
Call Center Specialist - Remote - Part-Time (20 Hours) - Bilingual REQUIRED (Spanish/English) - $21/hr
This job is now closed
Job Description
- Req#: JREQ-014572
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary of $21.00 per hour
- Opportunity for career advancement and growth within the organization
- Flexible remote work opportunity available
- Supportive and collaborative work environment
- Chance to positively impact patient care and service quality
What to Expect (Job Responsibilities):
- Provide consistent, quality customer service to both internal staff and external patients
- Manage calls by taking ownership to enhance the customer experience
- Schedule appointments and electronically transmit messages to the clinical team
- Answer questions regarding medication refills while maintaining confidentiality
- Demonstrate proficiency in data entry and knowledge of insurance billing
What is Required (Qualifications):
- Bilingual in English and Spanish
- Associate's Degree or Medical Assistant Certification with 1 year of experience
- Experience in a call center or busy phone system
- Strong customer service experience with excellent verbal communication skills
- Ability to multitask and demonstrate problem-solving and critical thinking skills
How to Stand Out (Preferred Qualifications):
- Experience with electronic appointment scheduling
- Familiarity with remote work requirements, including access to reliable, high-speed internet
- Previous experience in a healthcare setting
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #Bilingual
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