Arthritis & Rheumatism Associates, PC
Call Center Specialist
6 days agoWhat's your preference?
Job Description
- Req#: 207019
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary of $22/hr
- Enjoy a 4-day work week, with every Friday off
- Comprehensive benefits including Health, Dental, and Vision Insurance, 401K contributions, and Paid Time Off
- Free parking available at all office locations
- Opportunities for professional development and tuition assistance
- Supportive work environment with a focus on patient interaction
What to Expect (Job Responsibilities):
- Answer incoming calls for multiple locations, providing timely assistance and information
- Schedule appointments based on physician specifications and verify patient benefits as needed
- Communicate cancellations and updates to reception desks and assist with patient portal registration
- Support triage nurses and office managers with scheduling and patient waitlist management
- Perform additional tasks as assigned to ensure smooth operation of the call center
What is Required (Qualifications):
- High School Diploma or GED
- Minimum of one year of customer service experience in a healthcare or medical office setting
- Proficiency in computer operations, including basic office equipment
- Ability to work in a fast-paced and sometimes stressful environment
- Strong communication skills, both verbal and written
How to Stand Out (Preferred Qualifications):
- Experience as a medical receptionist or in a similar role within a healthcare environment
- Familiarity with HIPAA regulations and patient confidentiality practices
- Excellent interpersonal skills and ability to maintain effective working relationships
#HealthcareServices #CustomerService #CallCenter #CareerOpportunity #WorkLifeBalance
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Herbert S. B. Baraf, Robert L. Rosenberg, Evan L. Siegel, Emma DiIorio, David G. Borenstein, Alan K. Matsumoto, David P. Wolfe, Paul J. DeMarco, Shari B. Diamond, Ashley D. Beall, Angus B. Worthing, Guada R. Duque, Justin Peng, Rachel Kaiser, Nicole Sa...
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