Government of Canada - Western

call centre agent - customer service

4 days ago

Pay24.50 / hour
LocationEdmonton/Alberta
Employment typeFull-Time

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  • Job Description

      Req#: 44119721

      Overview

      Languages

      English

      Education

      • Secondary (high) school graduation certificate

      Experience

      Will train

      On site

      Work must be completed at the physical location. There is no option to work remotely.

      Responsibilities

      Tasks

      • Address customers' complaints or concerns
      • Answer inquiries and provide information to customers
      • Arrange for billing for services
      • Arrange for refunds and credits
      • Explain the type and cost of services offered
      • Issue receipts and other forms
      • Maintain records and statistics
      • Perform general office duties
      • Receive credit and employment applications
      • Receive payments

      Additional information

      Transportation/travel information

      • Own transportation

      Work conditions and physical capabilities

      • Attention to detail
      • Fast-paced environment
      • Tight deadlines
      • Work under pressure
      • Repetitive tasks
  • About the company