Government of Canada - Western
call centre agent - customer service
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Job Description
- Req#: 44377006
- Secondary (high) school graduation certificate
- or equivalent experience
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive credit and employment applications
- Receive payments
- Own transportation
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
About the company
Overview
Languages
English
Education
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Additional information
Transportation/travel information
Work conditions and physical capabilities
Notice
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