Government of Canada - Western
call centre agent - customer service
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Job Description
- Req#: 44224879
- Secondary (high) school graduation certificate
- Business sector
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Database software
- Internet
- Call centre
- Attention to detail
- Work under pressure
- Repetitive tasks
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Bonus
- Group insurance benefits
About the company
Overview
Languages
English
Education
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Responsibilities
Tasks
Experience and specialization
Computer and technology knowledge
Type of experience
Additional information
Work conditions and physical capabilities
Personal suitability
Benefits
Financial benefits
Notice
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